Stephen Covey quote ✍️

Quote

Both times I was in India, I could not get people to listen to each other. I had to literally tell people to listen to each other and tell them that they can't get creative and find alternate solutions if they don't listen to each other. There's a lot of arguing and justifying.
Poet’s word, with inverted comma, for the end of the day
?
E
?
E
?
N
Hint 1 meaning
The old plural of Eye.
Hint 2 anagram
NEE
Hint 3 another clue
AND STILL ___
30 +1

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