Charles Fishman quote ✍️

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How many companies can say that the amount of customers who use their services second most often, and spend the second most amount of money with them, are “very negative”?
Charles Fishman The Wal-Mart Effect: How the World's Mos… business

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MEN 739 clues
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Poet’s word, with inverted comma, for the end of the day
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E
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E
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N
Hint 1 meaning
The old plural of Eye.
Hint 2 anagram
NEE
Hint 3 another clue
AND STILL ___
10 +1

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